Privacy policy

IndoCanada Professionals is a volunteer-run, not-for-profit community for newcomers and Indian professionals in Canada (Corporation No. 1553696-1). This policy covers the website at indocanada.org and the Professionals Club mobile apps, which present the same member portal. Questions and requests: info@indocanada.org.

We collect only what you type into the portal yourself:

• Account — name, email address, password (stored as a hash by our authentication provider, never readable by us).
• Profile — phone, city, province, industry and job title, if you choose to add them.
• Help desk — the contents of help requests, volunteer applications and messages you exchange with the admin team.
• Matrimony — the profile you create there, visible only to signed-in, verified members and moderated by admins. Nothing from it is ever public.

We do not collect your location or your contacts, and we only hold the photos and files you attach yourself. The mobile app asks for two permissions, both of which you can refuse: notifications, so we can tell you about a reply, and the camera, so a business can scan a member coupon. Neither is required to use the club.

• No advertising and no ad networks.
• No third-party analytics or tracking SDKs.
• No sale or sharing of personal data with third parties for their own purposes.
• No cookies beyond the single session cookie that keeps you signed in.

Data is stored in a Neon PostgreSQL database (hosted on AWS, US East) and served by our web host. Files you upload are held in Vercel Blob storage. We also use a mail provider to send you email, a Google service to deliver push notifications, and Anthropic's API to check posts and photos automatically before they appear — which means the text and images you post pass through it. Each of these handles your data on our behalf and under their own security programs; none of them sells it. All traffic is encrypted in transit (TLS), and database access is restricted by row-level security so members can only ever read their own records.

• You — your own profile, requests and messages.
• Admins — help requests, volunteer applications and the matrimony and content moderation queues, in order to run the service. A volunteer assigned to your request reads that request.
• Other members — your name, job title, employer and city; anything you post in the community feed or a group; events you say you are attending; and your matrimony listing if you created one and it passed review. If you set your profile to private, your posts are limited to the members you accept as followers.
• Nobody but you — your help requests (beyond the admin and any assigned volunteer), your chats, which are end-to-end encrypted and unreadable by the club, and your chat PIN backup.
• Your choice — your phone number and email are shown only where you put them: on your profile if you add them, and to a matrimony match once you accept their interest.

You can permanently delete your account at any time from Portal → My Profile → Delete My Account, in the app or on the web. Deletion is immediate and cascades to your profile, help requests, volunteer history, matrimony data and messages. If you cannot sign in, email info@indocanada.org from your registered address and we will delete the account manually within 30 days.

The service is intended for adults building their careers in Canada and is not directed at children under 13. We do not knowingly collect data from children.

If our data practices change, this page changes first and the date below is updated. Meaningful changes are announced on the site.