For Members Seeking Help
Tell us what you need, and we'll match you with the right person.
1
Submit a Help Request
Describe your need across 10 support categories.
Full request form with category selectionPriority level (low, medium, high)You say who may read itRead by an admin, then by one assigned volunteer
2
An admin reads it
A club admin reads your request and, if a volunteer fits, assigns one by hand.
Checked for anything missingMatched by hand to the areas a volunteer choseWe may ask you a clarifying questionOnly the admin and the assigned volunteer read it
3
Volunteer Assigned
One volunteer is assigned and reads your request, including your name and what you wrote. You talk through the club.
The assigned volunteer sees your name and your requestNo other member sees itThey reply through the clubYour phone number and email are never shown
For Volunteers & Mentors
Share your expertise and help a fellow community member build their future.
STEP 1
Apply & Get Verified
Submit your background and expertise for verification.
STEP 2
Receive Case Assignments
An admin assigns you a case that matches the areas you chose. You see the member’s name and what they wrote.
STEP 3
Provide Guidance
Reply through the club. Your phone number and email are never shown to the member.